Making and playing with customer journeys

Publications: Chapter in Book/Report/Conference proceeding › Book chapter › Research › peer-review

Original language	English
Title of host publication	Situated design methods
Editors	J. Simonsen, C. Svabo, S.M. Strandvad, K. Samson, M. Hertzum, O.E. Hansen
Number of pages	22
Publisher	MIT Press
Publication date	1 Aug 2014
Pages	139-160
Chapter	8
ISBN (Print)	978-0-262-02763-2
Publication status	Published - 1 Aug 2014
Externally published	Yes

Artistic research

@inbook{d379a3f582b4457c99c7a3785d9f760f,

title = "Making and playing with customer journeys",

author = "Gudiksen, {Sune Klok} and Connie Svabo",

year = "2014",

month = aug,

day = "1",

language = "English",

isbn = "978-0-262-02763-2",

pages = "139--160",

editor = "J. Simonsen and C. Svabo and S.M. Strandvad and K. Samson and M. Hertzum and O.E. Hansen",

booktitle = "Situated design methods",

publisher = "MIT Press",

}