Foregrounding Learning in Infrastructuring: to Change Worldviews and Practices in the Public Sector

Mette Agger Eriksen; Per-Anders Hillgren; Anna  Seravalli

doi:10.1145/3385010.3385013

Foregrounding Learning in Infrastructuring: to Change Worldviews and Practices in the Public Sector

Mette Agger Eriksen, Per-Anders Hillgren, Anna Seravalli

Institute of Architecture and Design

Publications: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

154 Downloads (Pure)

Abstract

Mutual learning and infrastructuring are two core concepts in Participatory Design (PD), but the relation between them has yet to be explored. In this article, we foreground learning in infrastructuring processes aimed at change in the public sector. Star and Ruhleder’s (1996) framework for first, second, and third level issues is applied as a fruitful way to stage and analyze learning in such processes. The argument is developed through the insights that arose from a 4-year-long infrastructuring process about future library practices. Framed as Co-Labs this process was organized by researchers and officers from the local regional office. This led to adjusted roles for both PD researchers and civil servants working with materials at the operational and strategic levels. The case shows how learning led to profound changes in the regional public sector in the form of less bureaucratic and more participatory experimental and learning-focused worldviews and practices.

Original language	English
Title of host publication	Proceedings of the 16th Participatory Design Conference 2020 - Participation(s) Otherwise - Volume 1 : Participation(s) Otherwise - Volume 1
Editors	Chiara Del Gaudio, Leonardo Parra-Agudelo, Rachel Clarke, Joanna Saad-Sulonen, Andrea Botero, Felipe César Londono, Paula Escandón
Number of pages	11
Volume	1
Place of Publication	Manizales, Colombia
Publisher	Association for Computing Machinery
Publication date	2020
Edition	PDC '20
Pages	182–192
Chapter	(Re)Framing
ISBN (Print)	9781450377003
DOIs	https://doi.org/10.1145/3385010.3385013
Publication status	Published - 2020

Series	Proceedings of the Participatory Design Conference
Volume	Volume 1
ISSN	2150-5896

Keywords

Co-Labs
public sector
new worldviews and practices
mutual learning
learning
future library practices case
Infrastructuring

Artistic research

No

Access to Document

10.1145/3385010.3385013

Eriksen-Hillgren-Seravalli_2020_ForegroundingLearninginInfrastructuring_PDC20_A4-AuthorsDistribution_FINALProof, 10.5 MBLicence: Unspecified

1 Organisation and participation in conference

Fullpaper presentation and participation in online Participatory Design Conference 2020
Mette Agger Eriksen (Participant), Per-Anders Hillgren (Participant) & Anna Seravalli (Participant)
15 Jun 2020 → 19 Jun 2020
Activity: Participating in or organising an event › Organisation and participation in conference

2 Book chapter
2 Journal article
1 Article in proceedings

Games are Political: Challenging municipal collaborative practices for sustainable urban transition through game co-design
Eriksen, M. A., Hellström Reimer, M. & Toftager Larsen, M., Nov 2019, The Routledge Companion to Games in Architecture and Urban Planning: Tools for Design, Teaching, and Research, 1st Edition. Brkovic Dodig, M. & N. Groat, L. (eds.). 1 ed. New York: Routledge Taylor & Francis group, p. 32-46 15 p.
Publications: Chapter in Book/Report/Conference proceeding › Book chapter › Research › peer-review
Transitioning Urban Experiments: Reflections on Doing Action Research with Urban Labs
Scholl, C., de Kraker, J., Hoeflehner, T., Agger Eriksen, M., Wlasak, P. & Drage, T., Mar 2018, In: GAIA. 27/S1, S1, p. 78-84 7 p.
Publications: Contribution to journal › Journal article › Research › peer-review

Open Access
Beyond Collaborative Services: Service design for sharing and collaboration as a matter of commons and infrastructuring
Seravalli, A. & Agger Eriksen, M., Mar 2017, Designing for Service: Key Issues & New Directions. Sangiorgi, D. & Prendiville, A. (eds.). Første ed. Bloomsbury Publishing, p. 237-250 14 p.
Publications: Chapter in Book/Report/Conference proceeding › Book chapter › Research

Cite this

Eriksen, M. A., Hillgren, P.-A., & Seravalli, A. (2020). Foregrounding Learning in Infrastructuring: to Change Worldviews and Practices in the Public Sector. In C. Del Gaudio, L. Parra-Agudelo, R. Clarke, J. Saad-Sulonen, A. Botero, F. César Londono, & P. Escandón (Eds.), Proceedings of the 16th Participatory Design Conference 2020 - Participation(s) Otherwise - Volume 1: Participation(s) Otherwise - Volume 1 (PDC '20 ed., Vol. 1, pp. 182–192). Association for Computing Machinery. https://doi.org/10.1145/3385010.3385013

Eriksen, Mette Agger ; Hillgren, Per-Anders ; Seravalli, Anna . / Foregrounding Learning in Infrastructuring : to Change Worldviews and Practices in the Public Sector. Proceedings of the 16th Participatory Design Conference 2020 - Participation(s) Otherwise - Volume 1: Participation(s) Otherwise - Volume 1. editor / Chiara Del Gaudio ; Leonardo Parra-Agudelo ; Rachel Clarke ; Joanna Saad-Sulonen ; Andrea Botero ; Felipe César Londono ; Paula Escandón. Vol. 1 PDC '20. ed. Manizales, Colombia : Association for Computing Machinery, 2020. pp. 182–192 (Proceedings of the Participatory Design Conference, Vol. Volume 1).

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abstract = "Mutual learning and infrastructuring are two core concepts in Participatory Design (PD), but the relation between them has yet to be explored. In this article, we foreground learning in infrastructuring processes aimed at change in the public sector. Star and Ruhleder{\textquoteright}s (1996) framework for first, second, and third level issues is applied as a fruitful way to stage and analyze learning in such processes. The argument is developed through the insights that arose from a 4-year-long infrastructuring process about future library practices. Framed as Co-Labs this process was organized by researchers and officers from the local regional office. This led to adjusted roles for both PD researchers and civil servants working with materials at the operational and strategic levels. The case shows how learning led to profound changes in the regional public sector in the form of less bureaucratic and more participatory experimental and learning-focused worldviews and practices.",

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Eriksen, MA, Hillgren, P-A & Seravalli, A 2020, Foregrounding Learning in Infrastructuring: to Change Worldviews and Practices in the Public Sector. in C Del Gaudio, L Parra-Agudelo, R Clarke, J Saad-Sulonen, A Botero, F César Londono & P Escandón (eds), Proceedings of the 16th Participatory Design Conference 2020 - Participation(s) Otherwise - Volume 1: Participation(s) Otherwise - Volume 1. PDC '20 edn, vol. 1, Association for Computing Machinery, Manizales, Colombia, Proceedings of the Participatory Design Conference, vol. Volume 1, pp. 182–192. https://doi.org/10.1145/3385010.3385013

Foregrounding Learning in Infrastructuring: to Change Worldviews and Practices in the Public Sector. / Eriksen, Mette Agger; Hillgren, Per-Anders; Seravalli, Anna .
Proceedings of the 16th Participatory Design Conference 2020 - Participation(s) Otherwise - Volume 1: Participation(s) Otherwise - Volume 1. ed. / Chiara Del Gaudio; Leonardo Parra-Agudelo; Rachel Clarke; Joanna Saad-Sulonen; Andrea Botero; Felipe César Londono; Paula Escandón. Vol. 1 PDC '20. ed. Manizales, Colombia: Association for Computing Machinery, 2020. p. 182–192 (Proceedings of the Participatory Design Conference, Vol. Volume 1).

Publications: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research › peer-review

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AB - Mutual learning and infrastructuring are two core concepts in Participatory Design (PD), but the relation between them has yet to be explored. In this article, we foreground learning in infrastructuring processes aimed at change in the public sector. Star and Ruhleder’s (1996) framework for first, second, and third level issues is applied as a fruitful way to stage and analyze learning in such processes. The argument is developed through the insights that arose from a 4-year-long infrastructuring process about future library practices. Framed as Co-Labs this process was organized by researchers and officers from the local regional office. This led to adjusted roles for both PD researchers and civil servants working with materials at the operational and strategic levels. The case shows how learning led to profound changes in the regional public sector in the form of less bureaucratic and more participatory experimental and learning-focused worldviews and practices.

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Eriksen MA, Hillgren PA, Seravalli A. Foregrounding Learning in Infrastructuring: to Change Worldviews and Practices in the Public Sector. In Del Gaudio C, Parra-Agudelo L, Clarke R, Saad-Sulonen J, Botero A, César Londono F, Escandón P, editors, Proceedings of the 16th Participatory Design Conference 2020 - Participation(s) Otherwise - Volume 1: Participation(s) Otherwise - Volume 1. PDC '20 ed. Vol. 1. Manizales, Colombia: Association for Computing Machinery. 2020. p. 182–192. (Proceedings of the Participatory Design Conference, Vol. Volume 1). doi: 10.1145/3385010.3385013

Foregrounding Learning in Infrastructuring: to Change Worldviews and Practices in the Public Sector

Abstract

Keywords

Artistic research

Access to Document

Activities

Fullpaper presentation and participation in online Participatory Design Conference 2020

Research output

Games are Political: Challenging municipal collaborative practices for sustainable urban transition through game co-design

Transitioning Urban Experiments: Reflections on Doing Action Research with Urban Labs

Beyond Collaborative Services: Service design for sharing and collaboration as a matter of commons and infrastructuring

Cite this