Description
This lecture highlights why service design is not only important for an organization's external relations but presents a continuous challenge and opportunity to inquire into the way an organization goes about doing business. Because services are embedded in the organizational system and touch on all aspects of managing, changing, organizing and designing, the design of services can become a vehicle to integrate the organization and re-orient it around people.Period | 8 Jul 2014 |
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Event title | Service Design Lecture Series |
Event type | Seminar |
Location | Karlsruhe, GermanyShow on map |
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Design Legacies: Why Service Designers Cannot Embed Design in the Organizations
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Product Development as a Vehicle for Organizational Change
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Designing vs. Designers
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Design in the Organization: Parts and Wholes
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Design and Innovation: Organizational Culture as Making
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The Handbook of Design Management
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The Evolution of Design Management
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