Beskrivelse
This lecture highlights why service design is not only important for an organization's external relations but presents a continuous challenge and opportunity to inquire into the way an organization goes about doing business. Because services are embedded in the organizational system and touch on all aspects of managing, changing, organizing and designing, the design of services can become a vehicle to integrate the organization and re-orient it around people.Periode | 8 jul. 2014 |
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Begivenhedstitel | Service Design Lecture Series |
Begivenhedstype | Seminar |
Placering | Karlsruhe, TysklandVis på kort |
Relateret indhold
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Publikationer
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Design Legacies: Why Service Designers Cannot Embed Design in the Organizations
Publikation: Konferencebidrag › Paper › Forskning › peer review
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Product Development as a Vehicle for Organizational Change
Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review
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Designing vs. Designers
Publikation: Bidrag til bog/antologi/rapport › Bidrag til rapport › Forskning › peer review
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Design in the Organization: Parts and Wholes
Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review
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Design and Innovation: Organizational Culture as Making
Publikation: Konferencebidrag › Paper › Forskning › peer review
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The Handbook of Design Management
Publikation: Bog / Antologi / Afhandling / Rapport › Bog › Forskning › peer review
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The Evolution of Design Management
Publikation: Bidrag til tidsskrift › Leder › peer review