Customer Journeys and volunteer work in Gentofte Municipality

Nørgaard, M. (Oplægsholder)

Aktivitet: Tale eller præsentation Foredrag og mundtlige bidrag

Beskrivelse

talk and workshop on developing a customer journey overview while developing a service design to support volunteer work in Gentofte Minicipality
Periode31 aug. 2012
Sted for afholdelseUnknown external organisation

Emneord

  • service design, customer journey, visual sense making